News

Doncaster Taxi Consultation

11th August 2010

Halcrow are working with Doncaster Council to carry out an independent review of taxi services across Doncaster. The study will provide advice to the council in order to help them set future policy in relation to taxi services.

As part of the review, Doncaster Council needs to know whether taxi services are meeting the needs of people in Doncaster. There are two types of taxi in Doncaster, hackney carriages are purpose built London style cabs which can be hired at ranks, flagged down in the street or booked by phone.  Private hires are taxis that must be pre-booked with an operator. If your organisation uses taxis or you represent others in the community who rely on taxi services we would be grateful if you could provide us with some feedback. 

Topic areas you might like to consider include:

  • Are there enough hackney carriages in Doncaster across all areas and times of day?
  • Are there enough private hire vehicles in Doncaster across all areas and times of day?
  • Are more wheelchair accessible vehicles needed?
  • How easy do you find it to prebook vehicles when you need them?
  • Could anything be done to make taxis more accessible for people with disabilities?
  • Are taxi ranks in the right places?
  • Are more taxi ranks needed?
  • Could taxi ranks be more user friendly?
  • Is the range of vehicles available and the quality of vehicles acceptable?
  • Is the service from operators and drivers acceptable?
  • Do you think any training is required?
  • Are fares set at the right level during the day and at night?
  • Do you feel safe using taxis or waiting at ranks? 
  • How well do taxis complement other types of public transport?
  • Is there enough advertising of taxi services in Doncaster?
  • Do taxis impact positively or negatively on the environment?

If you would like to make any comments please could you contact Katie or Karen at Halcrow by 27th August 2010 by email on kearneyk@halcrow.com, by phone on 0113 220 8452, or in writing to Halcrow Group, Arndale House, Otley Road, Leeds LS6 2UL.

We look forward to hearing from you!