Training
Handling Difficult People
10th March 2011
Provider: Doncaster CVS
Venue: Doncaster CVS, 5/6 Trafford Court, Doncaster, DN1 1PN
Cost: Third Sector Organisations £35 / Statutory/Private Organisations £40
Event Contact:
Nicola Dixon | Doncaster CVS
01302 343300 Ext 229 | learning@doncastercvs.org.uk
Details: To help staff and volunteers identify typical situations where conflict can arise. The course will also look at, what makes people feel angry at work, help you understand what can lead to aggression and how this might be prevented thus enabling you to use this knowledge to provide a safe service to your clients and customers.
Time: 1:00pm - 4:00pm
